退款政策

Damage and Issues
Please inspect your order upon reception and contact us immediately at info@doublehavenbrewing.com if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Please include a description of the issue, and a photo if possible.


Replacements
We will notify you once we’ve received your replacement request, and let you know if the replacement was approved or not. If approved, we will contact you to arrange the most convenient shipping option possible.


Refunds
We will notify you once we’ve received your refund request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


Order Cancellation
If you’ve had a change of plans and would like to cancel your order before it has shipped, please call us (our number is on the invoice) and we will do our best to help you out. We can usually issue full refunds, less the payment processing fee we have been charged.

Close (esc)

Boo!

Last pop-up, we swear, but we're busting to tell you that if you sign up for our mailing list, you get 10% off your first order!

We respect your privacy. We share drinks, not emails.

The Bouncer

根據香港法律,不得在業務過程中,向未成年人售賣或供應令人醺醉的酒類。
Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business.

請確認您已年滿 18 歲。
Please confirm you are 18 years or older.

搜尋

您的購物車目前是空的。
Shop now